Terms of Use

Last Updated: 5 December 2025

Agreement to Terms

By accessing and using the presentartart.cv website and purchasing houseplants or services from Presentartart, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Services Description

Presentartart provides houseplant sales and professional plant maintenance services in London, United Kingdom. We offer a curated selection of indoor plants, care products, and expert maintenance plans for residential and commercial clients.

Orders and Payments

When you place an order for houseplants or services through our website or showroom, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. All prices are displayed in British Pounds and include VAT where applicable.

Payment must be received in full before plants are dispatched or services are scheduled. We accept major credit cards, debit cards, and bank transfers. Payment processing is handled securely through trusted third-party providers.

Product Availability

Houseplants are living organisms with natural variations in size, shape, and appearance. While we strive to accurately represent our plants, each specimen is unique. We cannot guarantee exact replication of images displayed on our website.

Plant availability may vary due to seasonal factors and growing conditions. If an ordered plant becomes unavailable, we will contact you promptly to arrange a suitable alternative or provide a full refund.

Delivery and Collection

Delivery is available throughout London and surrounding areas for an additional fee. Delivery timeframes are estimates and may be affected by weather conditions or unforeseen circumstances. Presentartart is not liable for delays beyond our reasonable control.

Plants can also be collected from our showroom during business hours. Collection must be arranged within 14 days of order confirmation, after which storage fees may apply.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, refunds, and plant guarantees.

Maintenance Services

Our plant maintenance services require a minimum commitment period as specified in your service agreement. Appointments must be cancelled or rescheduled at least 48 hours in advance to avoid charges.

Access to premises is required for maintenance visits. Clients are responsible for providing safe working conditions and notifying us of any hazards or special requirements.

Intellectual Property

All content on the presentartart.cv website, including text, images, logos, and design elements, is the property of Presentartart and protected by UK and international copyright laws. Unauthorised reproduction or distribution is prohibited.

User Conduct

You agree not to use our website for any unlawful purpose or in any way that might harm, disable, or impair our services. Prohibited activities include attempting to gain unauthorised access, transmitting malicious code, or engaging in any form of abuse.

Limitation of Liability

While we take care to provide healthy plants and quality services, Presentartart cannot be held responsible for plant health issues arising from improper care after delivery or factors beyond our control.

Our total liability for any claims related to houseplants or services shall not exceed the amount paid for the specific product or service in question.

Indemnification

You agree to indemnify and hold Presentartart harmless from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

Presentartart reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the revised terms.

Contact Information

For questions about these Terms of Use, please contact us:

Presentartart
Fifth Floor, 63-66 Hatton Garden
London, EC1N 8LE
United Kingdom
Phone: +44 20 7183 1665
Email: business@presentartart.cv